Terms of Service

Please note

We ask that you fully read our terms of service before you pay a booking deposit.

Booking deposits received by Jo Bregazzi of Creative Enhancement Ltd is verification that full information has been provided regarding our terms of service, and that you are aware of these in the event of any cancellation, last minute change of appointment and non attendance.

1. Prices are subject to change without notice.

2. Only ONE discount offer can be redeemed against a treatment at any one time.

3. Consultations
There is a £40 consultation fee payable on the day of your consultation. This is redeemable against your first treatment. Consultation fees are non-refundable if you have already had your consultation with Jo.

If you book a consultation, but wish to cancel it, then we are happy to give a refund if you give us at least 48 hours notice. Appointments that are non-attended or cancelled with less than 48 hours notice will be charged the full £40 consultation fee. Extenuating circumstances will be fairly considered.

4. Test area treatments
A sample treatment to test colour, sensitivity and vitiligo reactivity- small area of pigment tattooed into the skin in the are to be treated.
This test area treatment is NOT redeemable against full treatments and is non-refundable.

5. Payment
We accept debit, credit cards or cash. Please ensure you have a valid method of payment before you arrive for your appointment.

6. Booking Deposit
We charge a booking deposit of £75 for all permanent makeup and medical tattooing procedures.

The booking deposit is to be paid at the time of booking in order to reserve your treatment time with Jo Bregazzi.

Booking deposit refunds for any treatment, will only be given if at least 48 hours notice is given for cancellations. Appointments that are non-attended or cancelled with less than 48 hours notice will be charged the full £75 deposit. Extenuating circumstances will be fairly considered.

7. Cancellations or Non-attendance
Appointments that are non-attended or cancelled with less than 48 hours notice will be charged the full £75 booking deposit.

Booking deposit refunds will only be given if at least 48 hours notice is given for cancellation.

Please note that cancelled appointments will only be recognised with written confirmation- either email or via a telephone conversation with Jo Bregazzi or the PA team which will be typed up.
**We cannot accept cancellation through text message or voicemail.

8. Changes of appointment date

Due to the length of the appointments, if you need to change the date of your appointment, please give us at least 48 hours notice by emailing jo@jobregazzi.co.uk or calling 01743 246 548.

9. Changes of Colour Boost appointments

If the colour boost appointment is changed for a later date, which places this appointment within a new colour boost date bracket, the higher colour boost price will be charged.

i.e. If the 6-18 month colour boost appointment is altered so it enters at least 30 days into the 19-24 month price bracket, then the appropriate charge will be made as more break down of pigment is likely to have occurred and more work will be required.

10. Remaining Balance
The remaining balance is required to be paid in full on the day of the procedure by debit card, online banking or cash.

Procedures marked with an asterisk (*) include ‘ONE Complimentary Touch-up Session’.

We ask that you take this within 10 weeks of the original appointment so the first procedure enhancement, colour and shape can be fully assessed and touched-up.

If the ‘ONE Complimentary Touch-up Session’ is not taken within 10 weeks of the first treatment, then more time will be required and the appropriate colour boost price will be charged.
After your ‘ONE ComplimentaryTouch-up Session’, any further colour changes, darkening of colour or alterations of shape will be charged at the appropriate fill-in or colour boost charge per treatment session.

12. Annual Colour Boost Procedures
We recommend a colour boost procedure, offered at a lower price within 18 months of your first treatment.

Colour boost procedures are for ONE appointment only unless otherwise stated.

For our returning clients, if you have not seen Jo for a treatment for over 24 months then it’s lovely to see you back! We will be pleased to offer you 10% off the full current treatment price for the treatment area of your choice. (Not applicable to the basic Microbladed brows)

Colour Boosts are only performed over work carried out by Jo Bregazzi.
If you would like a colour boost over another technicians work, then a consultation will be required to assess the work required and an appropriate treatment price.
If you have previously had a procedure carried out by Jo Bregazzi and you book for an additional new procedure/s we will be pleased to offer you 10% discount off the listed price.

13. Under 18?
We regret that minors are not permitted to receive permanent cosmetic procedures. Evidence of a photographic ID card may be requested at time of booking.

In very special medical circumstances where a young client is affected by a hair loss disorder or has lost eyebrow hair as a result of chemotherapy, or is emotionally affected by a facial scar and would benefit from scar camouflaging, we may be able to perform a procedure on a client between the ages of 16-18yrs, however, we would need written GP and/or medical consultant consent and written parental consent.

14. Referring a friend?
If you have already had a procedure by Jo Bregazzi and would like to refer a friend to Jo for a procedure, then as a way of saying thank you, we will be pleased to offer you £20 off your next treatment.

Please ensure you provide your details on the reverse of an appointment card and ask your friend to bring it along to their first treatment. Once your friend has had their first treatment, a credit note will be placed in your treatment notes for when you next book a new procedure. There will be no cash payment for referrals.

Friend referral credits cannot be used in conjunction with any other offer and has no cash value and is subject to availability.

15. On the Treatment Day
To ensure client privacy and good timekeeping, please arrive no more than 5 minutes early and no more than 10 minutes late.

Children under 18 years and babies are not allowed in the treatment room under any circumstance due to insurance reasons. Please make alternative childcare arrangements before your appointment.

Jo Bregazzi is committed to providing only the highest quality treatment and therefore only the client and Jo Bregazzi will be permitted to be in the treatment room during the treatment.